Shipping Policy

1. Processing Time: All orders are processed within 2 business days of successful payment. During peak seasons or promotions, processing time may be extended by up to 5 working days.

2. Shipping Options: We offer a variety of shipping options to suit different needs: Standard Shipping: 5-7 business days for domestic, 7-14 business days for international. Expedited Shipping: For faster delivery, this option typically arrives in 2-3 days, 5-7 business days domestically, and 5-7 business days internationally.

3. Delivery Providers: We partner with leading logistics companies such as USPS, FedEx, UPS, and DHL to ensure reliable and traceable shipping services.

4. Shipping costs: Shipping costs are calculated based on the weight, dimensions, and destination of the package.

5. Order Tracking: Once your order ships, you will receive an email notification with a tracking number and a link to the appropriate carrier's website where you can monitor the status of your shipment.

6. Change of Address: It is important to provide accurate and complete shipping information at checkout. If you need to change your address after placing your order, please contact our customer support team immediately. While we will do our best to adapt to changes, we cannot guarantee this once an order has been processed.

7. International Shipping: Customers are responsible for paying all customs fees, duties, and taxes imposed by their country's customs authorities. These charges are not included in our shipping charges and must be paid by the recipient.

8. Delivery Times: Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather conditions, natural disasters, or postal service delays.

9. Lost or damaged package: In the unlikely event that your package arrives damaged or lost, please contact us immediately. We will work with the carrier to investigate and resolve the issue through our Return and Refund Policy.

10. Holiday Periods: During the holidays, please allow additional shipping time due to increased demand and possible delays caused by the postal service. Thank you for choosing Xzzlw! If you have any questions about our shipping policies or need help with your order, please feel free to contact our customer service team.